Customer service
Take care of matters easily and quickly online – on our Web Service you can handle your insurance and investment matters and contact our customer service when it suits you best.
Pension matters
Personnel funds
Announcement
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Customer service opening hours during the holidays
16.12.2021
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ML Money is now Mandatum Money as of 23 November 2021
23.11.2021
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Updates to the terms of use for Mandatum’s website and Web Service as of 23 December 2021
23.11.2021
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Mandatum’s Web Service’s policy view changes on 5 October 2021
5.10.2021
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The names of Mandatum’s investment objects will change on 30 September 2021
22.9.2021
Frequently asked questions
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Send a message via the Web Service
Contact information
Customer service:
0200 31100
(lnc/mnc), Mon–Fri 9–17
Exceptional opening hours
Customer service for corporate customers:
0200 31190
(lnc/mnc) Mon–Fri 9–17
Exceptional opening hours
When calling from abroad:
+358 200 31100
(lnc/mnc), service in Finnish
+358 200 31120
(lnc/mnc), service in Swedish
Trader customer service:
010 516 8989
(lnc/mnc) Mon–Fri 9–16
Postal address
Mandatum Life, Customer Service
P.O. Box 627, FI-00101 HELSINKI
Claims service:
Mandatum Life, Claims Service
P.O. Box 627, FI-00101 HELSINKI
Contact information for different locations: