Customer service
Take care of matters easily and quickly online – on our Web Service you can handle your insurance and investment matters and contact our customer service when it suits you best.
Insurance and other contractual matters
Pension matters
Personnel funds
Announcement
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Mandatum Life is developing its digital services to improve accessibility
9.10.2020
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Alternatives included in the ML Allocation Equity investment basket
8.9.2020
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Changes to the front desk’s opening hours as of 23 March 2020
24.3.2020
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New customer service opening hours starting on 23 March 2020
23.3.2020
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Service break in Mandatum Life's web services on 21 March between 4 and 9 p.m.
19.3.2020
Frequently asked questions
Didn’t find what you were looking for?
Send a message via the Web Service
Contact information
Customer service:
0200 31100
(lnc/mnc), Mon–Fri 9–17
Exceptional opening hours
Customer service for corporate customers:
0200 31190
(lnc/mnc) Mon–Fri 9–17
Exceptional opening hours
When calling from abroad:
+358 200 31100
(lnc/mnc), service in Finnish
+358 200 31120
(lnc/mnc), service in Swedish
Postal address
Mandatum Life, Customer Service
P.O. Box 627, FI-00101 HELSINKI
Claims service:
Mandatum Life, Claims Service
P.O. Box 627, FI-00101 HELSINKI
Contact information for different locations: