Skip to content
Become a client

Customer service

Take care of matters easily and quickly online – on our Web Service you can handle your insurance and investment matters and contact our customer service when it suits you best.


Log in to the Web Service

Claim form

Insurance and other contractual matters

Pension matters

Personnel funds

Announcement

Frequently asked questions

Didn’t find what you were looking for?

FAQ

Send a message via the Web Service

Log in to the Web Service

Contact information

Customer service:
0200 31100

(lnc/mnc), Mon–Fri 9–17
Exceptional opening hours

 

Customer service for corporate customers:
0200 31190

(lnc/mnc) Mon–Fri 9–17
Exceptional opening hours



Recording of phone calls

We may record phone calls in order to manage customer relationships, to ensure the contents of a discussion and for training purposes.

 

When calling from abroad:

+358 200 31100

(lnc/mnc), service in Finnish

+358 200 31120

(lnc/mnc), service in Swedish

 

Trader customer service:

010 516 8989

(lnc/mnc) Mon–Fri 9–16

Postal address

Mandatum Life, Customer Service
P.O. Box 627, FI-00101 HELSINKI

Claims service:

Mandatum Life, Claims Service
P.O. Box 627, FI-00101 HELSINKI

Contact information for different locations:

Offices