Customer service


Frequently asked questions

Didn’t find what you were looking for?

FAQ


Send a message via the Web Service

Log in to the Web Service


Contact information

Customer service:
0200 31100

(lnc/mnc), Mon–Fri 9–17
Exceptional opening hours

 

Customer service for corporate customers:
0200 31190

(lnc/mnc) Mon–Fri 9–17
Exceptional opening hours



Recording of phone calls

We may record phone calls in order to manage customer relationships, to ensure the contents of a discussion and for training purposes.

 

When calling from abroad:

+358 200 31100

(lnc/mnc), service in Finnish

+358 200 31120

(lnc/mnc), service in Swedish

 

Trader customer service:

010 516 8989

(lnc/mnc) Mon–Fri 9–16

Postal address

Mandatum Life, Customer Service
P.O. Box 627, FI-00101 HELSINKI

Claims service:

Mandatum Life, Claims Service
P.O. Box 627, FI-00101 HELSINKI

Contact information for different locations:

Offices