Customer service
Take care of matters easily and quickly online – on our Web Service you can handle your insurance and investment matters and contact our customer service when it suits you best.
Insurance and other contractual matters
Pension matters
Personnel funds
Announcement
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Mandatum’s Web Service’s policy view changes on 5 October 2021
5.10.2021
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The names of Mandatum’s investment objects will change on 30 September 2021
22.9.2021
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Mandatum Asset Management’s email addresses have changed
24.8.2021
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Renewals to Mandatum’s management model
4.6.2021
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Customer Service opening hours 28.4.
26.4.2021
Frequently asked questions
Didn’t find what you were looking for?
Send a message via the Web Service
Contact information
Customer service:
0200 31100
(lnc/mnc), Mon–Fri 9–17
Exceptional opening hours
Customer service for corporate customers:
0200 31190
(lnc/mnc) Mon–Fri 9–17
Exceptional opening hours
When calling from abroad:
+358 200 31100
(lnc/mnc), service in Finnish
+358 200 31120
(lnc/mnc), service in Swedish
Trader customer service:
010 516 8989
(lnc/mnc) Mon–Fri 9–16
Postal address
Mandatum Life, Customer Service
P.O. Box 627, FI-00101 HELSINKI
Claims service:
Mandatum Life, Claims Service
P.O. Box 627, FI-00101 HELSINKI
Contact information for different locations: