This page presents sustainability figures from Mandatum’s operations. Read more about Mandatum’s sustainability goals and indicators in the Sustainability Report.
|
EUR million |
2023 |
2022 |
2021 |
|
Taxes paid |
|
|
|
|
Corporate income tax |
64.0 |
18.9 |
53.0 |
|
Employment taxes |
1.0 |
0.7 |
1.1 |
|
Other taxes |
1.3 |
1.5 |
1.4 |
|
Total |
66.3 |
21.2 |
55.5 |
|
Taxes collected |
|
|
|
|
VAT |
4.5 |
3.7 |
1.4 |
|
Withholding tax |
143.5 |
134.0 |
136.3 |
|
Total |
148.0 |
137.7 |
137.8 |
|
Total tax contribution |
214.3 |
158.9 |
193.2 |
|
|
Goal |
Scale |
2023 |
2022 |
2021 |
|
NPS (combination of transactional and overall customer satisfaction surveys) |
2022: 65–70 2023: 65–67 |
-100–100 |
76.8 |
78.0 |
74.6 |
* Mandatum has developed the measurement of customer satisfaction by including the overall customer satisfaction to the NPS in 2022. Therefore the NPS figures before 2022 are not comparable.
|
tCO 2e |
2023 |
2022 |
2021 |
Change 2023/2022, %* |
|
Scope 1: Direct greenhouse gas emission |
23.9 |
42.5 |
70.4 |
-43.7% |
|
Scope 2: Indirect greenhouse gas emissions |
121.2 |
109.8 |
124.8 |
10.3% |
|
Scope 3: Other indirect greenhouse gas emissions |
1,030.7 |
696.3 |
313.6 |
48.0% |
|
Scope 1–3 GHG emissions in total |
1 ,75.8 |
848.6 |
508.7 |
38.6% |
|
GHG emissions per employee |
1.78 |
1.35 |
0.99 |
31.8% |
* The figures for 2022 and 2023 are not comparable, as emissions in 2023 increased due to expanding the calculation to include all of Mandatum business locations. In addition, emissions caused by waste were included in the calculation.
|
|
2021 |
2020 |
2019 |
2018 |
2017 |
|
The average carbon intensity of Mandatum’s investments tCO2e/MEUR* |
275 |
268 |
369 |
554 |
520 |
* Mandatum's unit-linked insurance client assets
|
31 Dec 2023 |
31 Dec 2022 |
31 Dec 2021 |
Change 2023/2022, % |
|
661 |
629 |
639 |
5.1% |
|
|
31 Dec 2023 |
% of total |
31 Dec 2022 |
% of total |
31 Dec 2021 |
% of total |
Change 2023/2022, % |
|
Finland |
654 |
98.9% |
623 |
99.0% |
558 |
87.4% |
5.0% |
|
Luxembourg |
4 |
0.6% |
4 |
0.6% |
3 |
0.5% |
0.0% |
|
Sweden |
3 |
0.5% |
2 |
0.3% |
0 |
0.0% |
50.0% |
|
Lithuania |
0 |
0.0% |
0 |
0.0% |
34 |
5.3% |
0.0% |
|
Estonia |
0 |
0.0% |
0 |
0.0% |
29 |
4.5% |
0.0% |
|
Latvia |
0 |
0.0% |
0 |
0.0% |
15 |
2.3% |
0.0% |
|
Total |
661 |
100.0% |
629 |
100.0% |
639 |
100.0% |
5.1% |
* The employee figures for 2021 include Mandatum Life’s Baltic branches (Lithuania, Estonia, Latvia). In July 2022, Mandatum completed the sale of its Baltic life insurance operations to the Lithuanian investment management and insurance Group Invalda INVL.
|
31 Dec 2023 |
31 Dec 2022 |
31 Dec 2021 |
|||
|
Full-time |
Part-time |
Full-time |
Part-time |
Full-time |
Part-time |
|
632 |
29 |
597 |
32 |
593 |
45 |
|
31 Dec 2023 |
31 Dec 2022 |
31 Dec 2021 |
|
28.4 |
33 |
34 |
|
|
31 Dec 2022 |
31 Dec 2021 |
31 Dec 2020 |
|
< 5 years |
57.0 |
52.4 |
50.3 |
|
6–10 years |
11.3 |
14.3 |
18.3 |
|
11–15 years |
14.8 |
13.6 |
12.3 |
|
16–20 years |
3.8 |
5.8 |
6.5 |
|
21–25 years |
5.6 |
6.3 |
4.2 |
|
26–30 years |
1.8 |
2.5 |
2.9 |
|
> 31 years |
5.7 |
5.1 |
5.4 |
|
|
31 Dec 2023 |
31 Dec 2022 |
31 Dec 2021 |
|
< 30 years |
136.6 |
127 |
118 |
|
30–50 years |
373.1 |
353 |
359 |
|
> 50 years |
151.3 |
150 |
161 |
|
|
31 Dec 2023 |
31 Dec 2022 |
31 Dec 2021 |
|
Women |
301.2 |
286 |
309 |
|
Men |
359.8 |
343 |
329 |
|
|
31 Dec 2023 |
31 Dec 2022 |
31 Dec 2021 |
|
Women |
43 |
34 |
29 |
|
Men |
58.8 |
61 |
61 |
* Figures do not include Luxembourg and Sweden.
|
|
2023 |
2022 |
2021 |
|
< 30 years |
52 |
58 |
53 |
|
30–50 years |
38 |
50 |
44 |
|
> 50 years |
12 |
7 |
10 |
|
|
2023 |
2022 |
2021 |
|
Naiset |
51 |
42 |
38 |
|
Miehet |
51 |
73 |
69 |
|
31 Dec 2022 |
31 Dec 2021 |
31 Dec 2020 |
|
48.7% |
48.9% |
52.9% |
|
2023 |
2022 |
2021 |
|
1.9% |
2.0% |
1.1% |
|
|
2023 |
2022 |
|
Number of injuries |
12 |
7 |
|
2023 |
2022 |
2021 |
|
|
Employee turnover (%) |
9.2% |
10.6% |
10.6% |
|
Siqni survey |
Target for leaders |
Scale |
2023 |
2022 |
|
Siqni index * |
2023: 81–86 2022: 81–86 |
0–100 |
83 |
83 |
|
eNPS |
- |
0–100 |
56 |
55 |
|
Flame index |
- |
0–100 |
80 |
80 |
* When the Siqni index exceeds 80, the company receives the Future Workplaces certificate. The Siqni index consists of the eNPS and the Flame index, which reflects how the most significant factors according to the employee’s experience are realised in the workplace.
|
Goal |
2022 |
2021 |
2020 |
|
Minimum of 40 per cent of women and men at all levels of management |
35.8% women 64.2% men |
32.2% women 67.8% men |
39.0% women 61.0% men |
|
% |
31 Dec 2023 |
31 Dec 2022 |
31 Dec 2021 |
|
Board of Directors |
33% |
22% |
22% |
|
Level 1: Group Management Team |
29% |
22% |
29% |
|
Level 2: Group Extended Management Team |
57% |
31% |
31% |
|
2023 |
2022 |
2021 |
|
0 |
0 |
0 |