Cookie policy

This cookie policy complements the privacy policy. We use cookies on our website and in our domains (such as that are managed by Mandatum Life Insurance Company Limited and its branches and subsidiaries (hereinafter “Mandatum Life” or “we”). This cookie policy describes what cookies are and how and why we use them. We also tell you how you can change your cookie settings and influence the use of cookies.

We may change this cookie policy. The “Last updated” information at the bottom of the page indicates the date on which this cookie policy was last updated. Any change to this cookie policy will become effective immediately once the updated version is published on our website.

What are cookies?

Cookies are small text files that are saved on your computer, mobile device or other device. Cookies enable the use of many of our website’s functions and ensure the best possible user experience. We have divided the cookies used on our website into different categories according to their purpose of use. We use 1) cookies that are necessary for the functioning of our website, 2) cookies that measure the performance of our website and offer customised user experiences and 3) cookies that help offer target advertising. We typically retain data on online behaviour collected through cookies and other similar techniques for 24 months, because data covering this period of time is assumed to reflect your areas of interest.

We use technologies for measuring performance and user experience and for advertising and targeting on our website. We have listed the service providers and technologies below.

Below we have listed the categories of cookies that we use on our website.

What cookies do we use?

Strictly necessary cookies

Our website needs these cookies to function properly. They enable basic functions, such as using the services while being logged in or chatting with our customer service. No identifiable personal data is saved in these cookies.

Performance and user experience cookies

These cookies collect anonymous data which helps us understand how our website is used. They help us improve the user experience and offer content that is more relevant for the user. Thanks to them, our website can remember data that changes the way it works or looks. No identifiable personal data is saved in these cookies, but they can be used to indirectly identify a person together with other data we have about the person. This is done by compiling aggregate data for statistics purposes.

Advertising and targeting cookies

These cookies are placed by advertising and targeting tools. They are used to understand the areas of interest of visitors and to offer a more customised and interesting user experience. You can see ads on third party websites based on what you have done on our website or what topics you have been interested in.
These cookies do not save identifiable personal data, but they can identify your browser and the device you have used to connect online. If you do not accept these cookies, the ads you see will not necessarily match your areas of interest.

How do I change the settings and influence the use of cookies?

You can refuse the technologies used for targeting on the website of the technology in question and in your browser settings.

If you disable cookies altogether, no cookies will be saved on your computer or device from our website or any other website you will visit. However, you may notice that all online service functions cannot be used without cookies. The use of tools that disable online behaviour tracking tools can also disable cookies, which means that all functions may not be available to you.

You can also set your browser to alert you about a cookie that will be saved. When you receive the notification you can either accept or decline the cookie.

More information about cookies and the secure use of web services can be found on the Finnish Transport and Communications Agency’s website.

More information about online behavioural advertising is available on the Your Online Choices website.

Service providers and technologies

We use the following service providers and technologies for the above-mentioned purposes. Click on the service provider to read their privacy policy. Click on the tool to influence the cookie choices for cookies other than those that are strictly necessary:


Analytics and Audience Manager


Advertising pixel


Banner advertising tool


Content management system, strictly necessary cookies


Doubleclick and Google Ads


Advertising pixel


Eloqua email system, a cookie that enables the tracking of visits to the website and analytics


Salesforce Live Agent, a customer service system cookie

Visual Website Optimizer 

A cookie for content testing


Advertising pixel and Custom audience


Advertising pixel


Last Updated 31.3.2020