As of 23 March 2020, our customer service is available from Monday to Friday from 9 a.m. until 5 p.m.
The new opening hours apply to
• our customer service for private customers at +358 0200 31100 (lnc/mnc) and +358 200 23100 (lnc/mnc)
• our customer service for corporate customers at +358 0200 31190 (lnc/mnc)
• our personnel fund membership service at +358 10 516 7002 (lnc/mnc).
Exceptions to the opening hours can be found on the page Exceptional opening hours.
The Web Service and the ML Money mobile service are available to customers around the clock
In the Web Service for private customers, you can review and take care of matters related to your contract, view your investments and your savings situation, as well as send online messages to our customer service. You can also file a claim for compensation if you suffer personal injury.
In the Web Service for corporate customers, you can review and manage your company’s contracts, see a summary and more detailed information about the company’s contracts, as well as the related premiums, savings, insurance and insured persons. You can also make changes to investment objects, keep track of wealth management contracts and send online messages to our customer service.