Annual notifications will be mailed between December and February

All of our policyholders will receive an annual notification, which contains information on the insurance and any changes that have taken place during the year. Annual notifications include, among other things, the amount of savings, paid premiums, the amount of pension and changes made to the contract.

Annual notifications are mailed in stages between December and February. You can also see up-to-date information on your insurance contract in Mandatum Life’s Web Service. On the Web Service you can find information on, for instance, your savings’ performance and changes in the contract and send messages to our customer service. Under ‘Archive’ on the Web Service you can also find the annual notification for your insurance and other documents related to your insurance.

If you have opted for the paperless service, the annual notifications will not be mailed to you. You can read the notifications in the Web Service’s archive.

Mailing dates for the annual notification:

Pensioners	December–January
Individual pension insurance/private customers	February
Individual pension insurance/corporate customers	January
Group pension insurance/the insured	January
Group pension insurance/policyholders	February–March
Investment insurance	January–February
Capital redemption contracts	January–February
Risk insurance	December–February

For some insurance contracts, the annual notification is mailed based on the contract’s annual instalment month, which means that notifications are sent year-round. You can see up-to-date information on your insurance contract in Mandatum Life’s Web Service.